CORE X COMPLETE’s Approach to Sustainable Cold Storage in New England
When it comes to cold storage in New England, CORE X COMPLETE stands out as one of three facilities nationwide to operate with 100% mobile racking technology, maximizing our 17,400 pallet positions with unprecedented efficiency. Yet, at our Sturbridge, Massachusetts location, maintaining the right temperature is just the beginning.
We believe the real measure of success lies in how we serve our customers, our community, and the environment as well. It’s an approach that proves you can combine cutting-edge capabilities with genuine community care—maintaining the coldest temperatures while keeping the warmest heart, creating impact that extends far beyond our facility walls.
Strategic Gateway to Cold Storage in New England
Positioned at the crossroads of New England’s major transportation arteries, CORE X COMPLETE leverages its location to provide unparalleled access to regional and national markets. The facility’s proximity to I-84, I-91, I-93, and I-95 creates efficient connections from New England to the tri-state area and beyond, while its position just 50 miles from major ports enables seamless container handling for import/export operations.
This strategic location is enhanced by warehouse specialized capabilities, including deep-freeze storage at -20°F—a critical differentiator for premium frozen food producers. “Our deep-freeze capabilities are essential for customers in frozen bakery, fruits and vegetables, and premium ice cream, who require these super-cold temperatures to maintain product quality,” explains Bryan Hedge, President of CORE X COMPLETE.
Leading Through Environmental Innovation
CORE X COMPLETE is pioneering sustainable practices in cold storage through its implementation of transcritical CO2 refrigeration technology. This innovative system represents a significant step forward in environmental responsibility, moving away from traditional synthetic refrigerants and harmful gases.
“While transcritical CO2 systems may require more power, their environmental impact is minimal compared to synthetic alternatives like Freon or potentially hazardous options like ammonia,” notes Hedge. “This aligns with our commitment to sustainable operations and positions us well for future environmental regulations.”
The cold storage facility’s dedication to sustainability extends beyond its refrigeration systems. By optimizing energy usage and implementing efficient operational practices, CORE X COMPLETE demonstrates that environmental responsibility and operational excellence can work hand in hand.
Community Service Impact: Put People First
At CORE X COMPLETE, community engagement is woven into daily operations. This commitment manifests in several ways:
Food Security
The facility partners with the Greater Boston Food Bank and Western Mass Food Bank to redistribute excess food products, helping to address food insecurity while reducing waste. Through these partnerships, CORE X COMPLETE has facilitated the donation of approximately 100,000 meals, turning potential waste into community nourishment.
Employee Support
The facility’s people-first approach is evident in its innovative labor management strategies. During periods of reduced volume, rather than implementing layoffs, CORE X COMPLETE developed a flexible scheduling system that allows employees to voluntarily reduce hours while maintaining their positions. This approach has saved significant labor hours monthly while preserving jobs and team morale.
Network Strength in Action
Being part of the CORE X Partners network amplifies CORE X COMPLETE’s ability to serve its customers. For instance, when a customer’s truck delivery in Texas was delayed, CORE X COMPLETE leveraged its network relationships to quickly arrange temporary storage at another facility, preventing product loss and additional transportation costs.
“These network connections allow us to provide solutions that extend far beyond our physical location,” says Hedge. “It’s about having the flexibility and relationships to solve problems quickly and effectively for our customers.”
Looking Forward
As the cold storage industry grows, CORE X COMPLETE continues to set standards for how facilities can balance operational excellence with environmental responsibility and community impact. Through its strategic location, sustainable practices, and commitment to community, CORE X COMPLETE demonstrates that success in temperature-controlled storage isn’t just about storing products—it’s about creating value for all stakeholders.
Whether serving national brands requiring deep-freeze capabilities, supporting local food security initiatives, or implementing environmentally responsible technologies, CORE X COMPLETE exemplifies the CORE X Partners’ commitment to building stronger, more sustainable supply chains and communities.